Your Privacy Is Protected
by 1918kiss

This Privacy Policy is an official document governing how 1918kiss ("we", "platform") handles personal information provided by users ("you", "player") when using the website 1918kiss.onl and all services associated with it.

By registering an account, making a deposit, or using any game or service on this platform, you are deemed to have read, understood and agreed to the terms stated in this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform.

This policy was drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the international licensing guidelines that form the basis of 1918kiss's operations. We continually work to ensure our data protection standards meet applicable legal requirements.

In running the platform's operations, 1918kiss collects the following categories of data from registered users and visitors to our website:

A. Account Registration Information

• Full name as shown on your MyKad or valid identification document
• Identification card number (MyKad) or passport number for non-citizen players
• Date of birth for age verification purposes (21+)
• An active email address and a Malaysian mobile number
• Username and password chosen during registration

B. Financial Information

• E-wallet account details (Touch 'n Go, Boost) for processing deposits and withdrawals
• DuitNow and online banking account information (FPX) where applicable
• Cryptocurrency wallet information (USDT, BTC, ETH wallet address) where applicable
• Records of deposit and withdrawal transactions including amount, date and payment method

C. Technical Usage Data

• IP address, device type and operating system
• Web browser type and version used
• Login and logout activity logs with timestamps
• Cookie data and related tracking technologies (see Section 5)
• Pages visited and session duration on the platform

D. Communication Information

• Content of live chat sessions with our customer support team
• Email correspondence sent to or received from [email protected]
• Feedback, complaints and service requests submitted by users

Every piece of data we collect is used for legitimate and controlled purposes. The following are the primary purposes for which 1918kiss uses your personal information:

• Account Management: Registering, verifying identity, providing access and managing your player account in line with Know Your Customer (KYC) requirements.
• Transaction Processing: Processing deposits and withdrawals through your chosen payment method securely and efficiently.
• Fraud Prevention: Detecting, investigating and preventing fraudulent activity, money laundering or any misuse of the platform.
• Legal Compliance: Meeting legal obligations and regulatory body requirements under our international licensing.
• Customer Support: Providing technical assistance and service support via live chat and email, 24 hours a day, 7 days a week.
• Platform Improvement: Analysing usage patterns to improve website performance, the gaming experience and overall services.
• Promotional Communication: Informing you about bonuses, promotions and platform updates — provided you have given consent to receive such communications.
• Responsible Gambling: Monitoring gameplay patterns to identify players who may need support or play limits as part of our commitment to responsible gambling.

We do not sell, rent or market your personal information to any third party for independent commercial purposes. However, there are limited situations where data sharing is necessary and lawful:

Trusted Service Providers

We share necessary data with third-party technical service providers who assist in platform operations, including payment processors, game software providers and technical infrastructure. All these partners are subject to strict confidentiality agreements and may only use the data for purposes we specify.

Legal Requirements

Your personal information may be disclosed to the relevant authorities when we are required to do so by law, court order, regulatory body directive or in the course of investigating illegal activity involving our platform.

Corporate Transfer

In the event of a business restructuring, acquisition or merger, user information may be transferred as part of the business assets. We will notify players appropriately should such an event occur.

The 1918kiss website uses cookies and similar tracking technologies to improve user experience and optimise platform performance. Cookies are small text files stored on your device when you visit our website.

Types of Cookies Used

• Essential Cookies: Required for core platform functions such as login authentication, session management and account security. These cookies cannot be disabled.
• Functionality Cookies: Save your preferences such as display language and interface settings to provide a more personalised experience.
• Analytics Cookies: Help us understand how players use the platform so we can make meaningful improvements.
• Performance Cookies: Monitor page loading speed and technical issues to ensure the platform runs optimally.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the platform's functionality and your ability to log in to your account.

Protecting player data is our highest priority. 1918kiss implements multiple layers of technical and organisational security measures to keep your personal information safe at all times.

• 256-bit SSL data encryption on all communications between your device and our servers
• Server infrastructure protected by layered firewalls and intrusion detection systems
• Strict internal access controls — only authorised staff may access user data based on job necessity alone
• Regular security audits by independent parties to identify and address system vulnerabilities
• Documented incident response procedures for data breach situations
• Ongoing information security training for all staff who handle user data

While we take all reasonable precautions, no system can guarantee absolute security. You also play an important role in keeping your account secure by not sharing your password and by using a strong, unique password.

As a registered 1918kiss player, you have the following rights regarding your personal information, in accordance with applicable data protection legislation:

1918kiss retains your personal information for as long as necessary to fulfil the purposes stated in this policy, or for the period required by law.

• Active account records are kept for the duration of account activity plus an additional period for audit and compliance purposes.
• Financial transaction records are retained in accordance with applicable legal requirements under our international licence.
• Customer support communication logs are kept to allow reference and service improvement.
• Technical data such as access logs is kept for a limited period for security and troubleshooting purposes.
• Once the retention period ends, data will be securely deleted or anonymised in accordance with industry-standard procedures.

When you close your account, we will begin the process of deleting the relevant data according to the established schedule, unless we are required to retain it for legal purposes or ongoing investigations.

The 1918kiss platform integrates services from third-party game software providers such as PG Soft, Pragmatic Play, JILI, Spribe and others to deliver a quality gaming experience. Each of these providers manages their own data privacy within the limited scope related to the games they supply.

We ensure that all game providers working with us comply with equivalent data security and privacy standards. Data shared with these providers is limited to what is necessary for game delivery and bet verification only.

1918kiss reserves the right to update or amend this Privacy Policy from time to time to reflect changes in business operations, legal requirements, industry practices, or technological developments.

When there are material changes to this policy, we will:

• Display a clear notice on the platform's main page at least 14 days before the changes take effect
• Send a notification by email to the address registered to your account
• Update the "Last Updated" date at the top of this page
• Keep a copy of previous versions of this policy for reference if needed

Continued use of the 1918kiss platform after the effective date of such changes is considered your acceptance of the updated terms. If you do not agree with the amendments, you must stop using the platform and contact us to close your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information by 1918kiss, please contact our team through the following channels:

• Live Chat: Available 24/7 directly through the 1918kiss platform in Malay and English
• Email: [email protected] — we aim to respond within a reasonable timeframe

Our customer support team, operating 24 hours a day, 7 days a week, is ready to assist you in Malay and English for any matters relating to your privacy and data protection.